[SOLVED] - Need urgent help with BSoD 0x124 WHEA UNCORRECTABLE ERROR (2024)

Hello everyone,

So, I've recently started getting a WHEA_UNCORRECTABLE_ERROR BSoD,
I have run hardware and software diagnostics on every component in my laptop, all pass,
Nothing is overclocked.

Used windows memory diagnostics and Lenovo system diagnostics on RAM, no issues,
Used Intel diagnostic tool and Lenovo system diagnostics on the processor, no issues,

Did the same for almost every component, no issues.

Event logger shows some unusual things, however, I'm not sure if they're related.

Code:

The driver \Driver\WudfRd failed to load for the device PCI\VEN_8086&DEV_9A03&SUBSYS_380C17AA&REV_05\3&11583659&0&20.

Code:

The driver \Driver\WudfRd failed to load for the device ROOT\SYSTEM\0001.

Code:

6062 - Lso was triggered

Plus some DistributedCOM warnings.

I checked out the BDoS minidump file, I also ran !errrec on it, here's the result.

Code:

FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sys

Code:

Microsoft (R) Windows Debugger Version 10.0.22549.1000 AMD64Copyright (c) Microsoft Corporation. All rights reserved.Loading Dump File [C:\Windows\Minidump\021222-11546-01.dmp]Mini Kernel Dump File: Only registers and stack trace are available************* Path validation summary **************Response Time (ms) LocationDeferred srv*Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 22000 MP (16 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTSEdition build lab: 22000.1.amd64fre.co_release.210604-1628Machine Name:Kernel base = 0xfffff804`58000000 PsLoadedModuleList = 0xfffff804`58c29bc0Debug session time: Sat Feb 12 11:20:03.566 2022 (UTC + 2:00)System Uptime: 0 days 0:03:34.186Loading Kernel Symbols..............................................................................................................................................................................................................................Loading User SymbolsLoading unloaded module list............For analysis of this file, run !analyze -vnt!KeBugCheckEx:fffff804`58416220 48894c2408 mov qword ptr [rsp+8],rcx ss:ffff9c01`57a6c920=000000000000012410: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************WHEA_UNCORRECTABLE_ERROR (124)A fatal hardware error has occurred. Parameter 1 identifies the type of errorsource that reported the error. Parameter 2 holds the address of thent!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.Arguments:Arg1: 0000000000000000, Machine Check ExceptionArg2: ffffac8e90baf028, Address of the nt!_WHEA_ERROR_RECORD structure.Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.Debugging Details:------------------**************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ****** ****************************************************************************KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2608 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 9062 Key : Analysis.Init.CPU.mSec Value: 327 Key : Analysis.Init.Elapsed.mSec Value: 2839 Key : Analysis.Memory.CommitPeak.Mb Value: 102 Key : WER.OS.Branch Value: co_release Key : WER.OS.Timestamp Value: 2021-06-04T16:28:00Z Key : WER.OS.Version Value: 10.0.22000.1FILE_IN_CAB: 021222-11546-01.dmpBUGCHECK_CODE: 124BUGCHECK_P1: 0BUGCHECK_P2: ffffac8e90baf028BUGCHECK_P3: be000000BUGCHECK_P4: 100110aBLACKBOXBSD: 1 (!blackboxbsd)BLACKBOXNTFS: 1 (!blackboxntfs)BLACKBOXPNP: 1 (!blackboxpnp)BLACKBOXWINLOGON: 1CUSTOMER_CRASH_COUNT: 1PROCESS_NAME: Wrath.exeSTACK_TEXT: ffff9c01`57a6c918 fffff804`5850171b : 00000000`00000124 00000000`00000000 ffffac8e`90baf028 00000000`be000000 : nt!KeBugCheckExffff9c01`57a6c920 fffff804`561d10c0 : 00000000`00000000 ffff9c01`57a6c9f9 ffffac8e`90baf028 ffffac8e`90baf028 : nt!HalBugCheckSystem+0xebffff9c01`57a6c960 fffff804`5863fa03 : 00000000`00000000 ffff9c01`57a6c9f9 ffffac8e`90baf028 ffffac8e`8f1dfe50 : PSHED!PshedBugCheckSystem+0x10ffff9c01`57a6c990 fffff804`5850310d : ffffac8e`94b2aa80 ffffac8e`94b2aa80 ffffac8e`8f1dfea0 bfebfbff`7ffafbbf : nt!WheaReportHwError+0x393ffff9c01`57a6ca60 fffff804`58503558 : 00000000`0000000a ffffac8e`00000000 00000000`00000000 00000000`0000000a : nt!HalpMcaReportError+0xb1ffff9c01`57a6cbc0 fffff804`585033ec : ffffac8e`8ef39580 afafafaf`00000001 00000000`00000000 afafafaf`00000000 : nt!HalpMceHandlerCore+0x138ffff9c01`57a6cc20 fffff804`58503691 : 00000000`00000010 00000000`00000001 00000000`00000000 afafafaf`afafafaf : nt!HalpMceHandler+0xe0ffff9c01`57a6cc60 fffff804`58502856 : 00000000`00000000 00000000`00000000 ffff9c01`57a6cef0 afafafaf`afafafaf : nt!HalpMceHandlerWithRendezvous+0xc9ffff9c01`57a6cc90 fffff804`5850520b : ffffac8e`8ef39580 afafafaf`afafafaf afafafaf`afafafaf afafafaf`afafafaf : nt!HalpHandleMachineCheck+0x62ffff9c01`57a6ccc0 fffff804`585657f9 : afafafaf`afafafaf afafafaf`afafafaf afafafaf`afafafaf afafafaf`afafafaf : nt!HalHandleMcheck+0x3bffff9c01`57a6ccf0 fffff804`58425dfe : afafafaf`afafafaf afafafaf`afafafaf afafafaf`afafafaf afafafaf`afafafaf : nt!KiHandleMcheck+0x9ffff9c01`57a6cd20 fffff804`58425a28 : 00000000`00000000 00000000`00000000 00000018`9a12f1b0 00000000`00000000 : nt!KxMcheckAbort+0x7effff9c01`57a6ce60 00007ff9`f4fb2949 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x2a800000018`9a12f150 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`f4fb2949MODULE_NAME: GenuineIntelIMAGE_NAME: GenuineIntel.sysSTACK_COMMAND: .cxr; .ecxr ; kbFAILURE_BUCKET_ID: 0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sysOS_VERSION: 10.0.22000.1BUILDLAB_STR: co_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {5371cb52-c3d9-558e-47d4-d31c09567ca2}Followup: MachineOwner---------10: kd> !errrec ffffac8e90baf028===============================================================================Common Platform Error Record @ ffffac8e90baf028-------------------------------------------------------------------------------Record Id : 01d81ff1382d2d25Severity : Fatal (1)Length : 1067Creator : MicrosoftNotify Type : Machine Check ExceptionTimestamp : 2/12/2022 9:20:03 (UTC)Flags : 0x00000000===============================================================================Section 0 : Processor Generic-------------------------------------------------------------------------------Descriptor @ ffffac8e90baf0a8Section @ ffffac8e90baf1c8Offset : 416Length : 192Flags : 0x00000001 PrimarySeverity : Fatal**************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ****** ****************************************************************************No valid data fields are present.===============================================================================Section 1 : x86/x64 Processor Specific-------------------------------------------------------------------------------Descriptor @ ffffac8e90baf0f0Section @ ffffac8e90baf288Offset : 608Length : 128Flags : 0x00000000Severity : Fatal**************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: hal!_WHEA_XPF_PROCESSOR_ERROR_SECTION ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: hal!_WHEA_XPF_PROCESSOR_ERROR_SECTION ****** ****************************************************************************No valid data fields are present.===============================================================================Section 2 : x86/x64 MCA-------------------------------------------------------------------------------Descriptor @ ffffac8e90baf138Section @ ffffac8e90baf308Offset : 736Length : 292Flags : 0x00000000Severity : Fatal**************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: hal!_WHEA_XPF_MCA_SECTION ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: hal!_WHEA_XPF_MCA_SECTION ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: hal!_WHEA_XPF_MCA_SECTION ****** ******************************************************************************************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files (such as the public OS symbols) do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: hal!_WHEA_XPF_MCA_SECTION ****** ****************************************************************************Error : Unknown (Proc 0 Bank 0) Status : 0x0000000000000000===============================================================================Section 3 : {c34832a1-02c3-4c52-a9f1-9f1d5d7723fc}-------------------------------------------------------------------------------Descriptor @ ffffac8e90baf180Section @ ffffac8e90baf42cOffset : 1028Length : 39Flags : 0x00000000Severity : Informational*** Unknown section format ***

I just got this laptop and I still have 2 years of installments to pay it off, I would genuinely appreciate any help.

Thank you.

[SOLVED] - Need urgent help with BSoD 0x124 WHEA UNCORRECTABLE ERROR (2024)

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